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Terms and Conditions

1. WHO WE ARE
These Terms and Conditions ("Terms") govern the use of the NOBS website at nobs.ro and the engagement of NOBS services.
NOBS is operated by:
 
NOBS CONSULTING, SRL
Registered office: Str. Vanatorilor 19, Deva, Hunedoara, ROMANIA 330041
CUI / Tax ID: 48583812
Trade Register: J20/473/27.03.2024
Email: info@nobs.ro
References to "we", "us", and "our" mean the entity above. References to "you" mean the individual or organisation engaging our services or using our website.
 
2. THE NATURE OF OUR SERVICES
NOBS provides:

  • Property advisory services for clients considering Romanian property

  • Authorised translation and interpretation between English and Romanian

  • Discovery Trips, a structured on-the-ground introduction to Carpathian regions and properties
     

NOBS is licensed to perform real estate brokerage in Romania. We have made specific choices about our operating model: we work for the buyer only, we do not list properties, we do not represent sellers, and we receive no commissions from any party. Our fees are flat and disclosed in writing for each engagement. NOBS is not a licensed tour operator and does not sell tourism packages within the meaning of Romanian or EU package-travel rules.
 
Tom Moldovan is authorised by Romania's Ministry of Justice to provide certified translations and interpretation between English and Romanian. Authorisation number: 544/19.05.1998.
 
3. ENGAGEMENTS AND CONTRACTS
Each engagement begins with a written agreement that defines the scope of work, the fee, and the timeline. Use of the contact form does not by itself create an engagement. An engagement begins when both sides have agreed in writing to the terms of a specific piece of work.
 
Discovery Trips. A Discovery Trip is confirmed once you have approved the written itinerary and paid the booking fee. Specific terms are set out on the Discovery Trips page.
Discovery Trips are on-site real estate consulting services. Use of a NOBS vehicle is an ancillary service provided to facilitate property viewings; clients are solely responsible for obtaining their own travel and health insurance.
 
Translation and interpretation. Each translation order is confirmed in writing with a price quote, scope, and delivery date. Pricing follows the table on the Translations page unless otherwise agreed.
 
Property representation. Buyer representation is governed by a separate written engagement letter that defines scope, fees, and the basis on which work proceeds.
 

4. FEES AND PAYMENT
All fees are stated in EUR unless otherwise agreed. Fees are exclusive of VAT unless otherwise stated. Where VAT applies under Romanian law, it will be added at the prevailing rate.
Payment terms are stated in each engagement letter. Discovery Trip booking fees and translation fees are typically payable in advance or on delivery, as set out on the relevant page. Larger engagements may be payable in stages.
Late payments may attract statutory interest under Romanian commercial law.
For business-to-business (B2B) engagements, late payments shall incur a penalty of 0.1% per day of delay, in accordance with Law no. 72/2013.

5. CANCELLATION AND REFUNDS
Discovery Trips. The 500 EUR booking fee is fully refundable if either side cancels the trip for any reason, as stated on the Discovery Trips page. Other refund terms specific to Discovery Trips are stated there.
Translation and interpretation. Once a translation has been started, fees for the work performed up to the point of cancellation remain payable. Already-delivered translations are not refundable. Interpretation appointments cancelled with less than 48 hours' notice are payable in full.
Property representation. Cancellation terms are set out in the individual engagement letter.
Consumer right of withdrawal. Where you are a consumer engaging us under EU/Romanian distance-selling rules, you may have a 14-day right of withdrawal under OUG 34/2014. This right does not apply where you have asked us to begin services within that period and the work has been performed (Article 16 of Directive 2011/83/EU as transposed into Romanian law). For services that begin within the withdrawal period at your express request, we may charge for work performed up to the point of withdrawal.
By requesting the commencement of services (translations or consulting) before the expiry of the 14-day withdrawal period, you provide your prior express consent and acknowledge that you will lose your right of withdrawal once the contract has been fully performed by NOBS.
 
6. WHAT WE PROMISE
We will perform our services with reasonable professional care and skill, in line with Romanian professional standards, and within the timelines agreed in each engagement.
For authorised translations, we certify the accuracy of the translation. We do not certify the truthfulness, validity, or legal effect of the source document.
For property advisory work, our advice is informational and based on our research and on-the-ground experience. It is not a substitute for legal advice from a licensed Romanian lawyer or for the legal review work that any property transaction requires.
For Discovery Trips, we provide professional driving, language, advisory, and route services. We are not licensed tour operators and we do not assume tour-operator liability under Romanian or EU package-travel rules. The driver carries the standard Romanian driver-and-vehicle insurance required by law.
 
7. WHAT WE DO NOT PROMISE
We do not guarantee that any property visited or evaluated will be acquired, that any negotiation will succeed, or that any administrative procedure will resolve in your favour.
We do not guarantee the future financial performance of any property, including rental yields, hospitality revenues, or resale values. Any projections we discuss are illustrative and based on assumptions stated at the time.
We do not act as your legal counsel. Where legal advice is required, we will recommend that you engage a Romanian lawyer.
 

 8. LIABILITY
To the maximum extent permitted by Romanian law, our liability under any engagement is limited to the fee paid by you for that engagement. We are not liable for indirect, consequential, or punitive damages, lost profits, or loss of opportunity.
Nothing in these Terms limits liability for fraud, gross negligence, death, or personal injury, or any other liability that cannot be limited under Romanian law.
For authorised translation work, our liability is also subject to the legal regime applicable to authorised translators under Romanian Ministry of Justice rules.
 

9. CONFIDENTIALITY
We treat all client information as confidential. We do not photograph, name, or write about clients without their express written consent. We do not publish client engagements on our website, in marketing materials, or in social media.
For sensitive documents in ongoing engagements, we use encrypted file transfer rather than the website contact form.
 

10. INTELLECTUAL PROPERTY
The NOBS website, including all text, images, video, design, and code, is owned by NOBS or used under licence. You may view and share links to the public pages. You may not reproduce, redistribute, or use the content for commercial purposes without our written permission.
Translation deliverables. Once paid for, the translated text is yours to use for the purpose for which it was commissioned. The original document remains your property. We retain copies as required by Romanian translator-authorisation rules.
 
11. LINKS TO THIRD-PARTY SITES
Our website links to external resources for context (county councils, natural parks, public authorities, mapping services). We are not responsible for the content, accuracy, or privacy practices of those sites.
 
12. PERSONAL DATA
How we handle your personal data is set out in our Privacy Policy and Cookie Policy.
 
13. CHANGES TO THESE TERMS
We may update these Terms from time to time. The version in force is the one published on this page. Material changes will be announced on the website. The Terms applicable to any engagement are those in force when the engagement was confirmed in writing.
 

14. GOVERNING LAW AND JURISDICTION
These Terms and any engagement entered into through this website are governed by Romanian law. Any dispute will be submitted to the competent Romanian courts at our registered office, except where Romanian or EU consumer law gives a consumer the right to bring proceedings in their place of residence.
Online dispute resolution for consumer matters is available through the European Commission's ODR platform: https://ec.europa.eu/consumers/odr

Last updated: April 28, 2026

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